1. Information We Collect

We may collect:

Personal Information

• Name
• Email address
• Phone number
• Date of birth
• Billing information

Medical Information

• Health history
• Treatment records
• Photos (with consent)
• Consent forms

Website Usage Data

• IP address
• Browser type
• Pages visited
• Cookies and analytics data

2. How We Use Your Information

Your information may be used to:

• Schedule and manage appointments
• Provide aesthetic treatments
• Process payments
• Send appointment reminders
• Communicate promotions (if opted in)
• Improve website functionality
• Maintain medical records as required by law

3. Medical Records & HIPAA Compliance

Luxe Aesthetics utilizes Aesthetic Record as its electronic medical record (EMR) system.

Aesthetic Record is a secure, HIPAA-compliant platform designed specifically for aesthetic medical practices. All protected health information (PHI) is stored and transmitted using encrypted, industry-standard security protocols.

We follow applicable federal and state privacy laws, including HIPAA regulations, to safeguard your protected health information.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal and medical information.

While we take strong precautions, no online transmission is 100% secure. By using our website, you acknowledge this inherent risk.

5. Mobile Terms of Service

1. Messages related to your account, orders, services, appointment reminders, marketing and promotional messages may be received. Frequency may vary.
2. You can cancel the SMS service at any time by texting “STOP.” After you send “STOP,” we will confirm your unsubscribe via SMS. After this, you will no longer receive messages from us. If you would like to opt back in, you may sign up again as you did previously.
3. If you are experiencing issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly at: info@luxeboco.com.
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply for any messages sent to you from us and from you to us. Message frequency may vary. For questions about your text or data plan, please contact your wireless provider.
6. If you have questions regarding privacy, please review our Privacy Policy here: luxeaestheticsllc.com/privacy-policy.html.

6. Sharing of Information

We do not sell or rent your personal information.

7. Cookies & Analytics

Our website may use cookies and analytics tools to enhance user experience and improve performance.

You may disable cookies in your browser settings; however, some features of the website may not function properly.

8. Marketing Communications

You may opt in to receive marketing emails or text messages. You can unsubscribe at any time using the link provided in emails or by contacting us directly.

Standard message and data rates may apply for SMS communications.

9. Your Rights

Depending on your state of residence, you may have rights to:

• Access your personal information
• Request corrections
• Request deletion (where legally permitted)
• Withdraw consent for certain communications

To exercise these rights, contact us using the information below.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or legal guardian consent.

11. Updates to This Policy

We reserve the right to update these Terms of Service and Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Information

Luxe Aesthetics
32 Town Center Street Suite 204
Daleville, Va 24083
Phone: +15402001710
Email: info@luxeboco.com